Privacy Policy

Last updated: March 11th, 2026

Eternal Connections (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website and booking services. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

When you use our website or book an appointment, we may collect the following types of personal information:

Personal Information

Full name
Email address
Phone number
Billing or mailing address

Appointment Information

Appointment date and time
Service requested
Special requests or notes related to your jewelry appointment

Technical Information

IP address
Browser type
Website usage data through cookies or analytics tools

2. How We Use Your Information

We collect and use your information to:

Schedule and manage appointments
Communicate with you about your booking
Provide customer support
Send appointment confirmations and reminders
Improve our website and services
Comply with legal obligations

We will not sell or rent your personal information to third parties.

3. How We Share Your Information

We may share your information with trusted third parties only when necessary, including:

Booking or scheduling platforms used to manage appointments
Payment processors, if applicable
Website hosting or analytics providers

These third parties are required to keep your information secure and confidential.

4. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve your browsing experience. Cookies may help us:

Remember your preferences
Analyze website traffic
Improve website performance

You can control cookies through your browser settings.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no internet transmission or storage system can be guaranteed to be 100% secure.

6. Your Privacy Rights

Depending on your location, you may have the right to:

Request access to your personal information
Request corrections to inaccurate information
Request deletion of your personal data
Opt out of certain data uses

To exercise these rights, please contact us using the information below.

7. Data Retention

We retain personal information only as long as necessary to:

Provide services
Maintain business records
Comply with legal obligations

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.